Privacy and Disclaimers
We collect personal information like your name, email address, shipping address, and payment details when you place orders or register on our website. Additionally, we gather non-personal information such as browser type, device, and IP address for analytical purposes.
We use the collected information to process your orders, provide customer support, enhance your shopping experience, and share important updates or promotions. We do not sell or share your personal information with third parties for marketing purposes.
We employ industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, please note that no data transmission over the internet can be guaranteed as completely secure.
Refund, Return & Cancellation Policy
At Body Spring, we're dedicated to your satisfaction. If you're not fully content with your purchase, we offer a 30-day money-back guarantee from the time you receive the product. To initiate a return, follow these steps:
- Email our customer support at [email@example.com] to request a Return Merchandise Authorization (RMA) number.
- Once you have the RMA number, securely package the item along with the RMA number.
- Ship the item back to the provided address at your expense, using a trackable shipping method.
- After receiving the returned item, we'll process the refund within  business days, minus the original shipping cost.
Please note that the product must be in its original condition and packaging. Signs of wear or damage may affect the refund amount.
Free Shipping in Continental USA
We offer free standard shipping within the continental USA. Orders are usually processed within [5-10] business days, and delivery typically takes [5-10] business days. Please allow extra time for holidays and peak periods.
Expedited shipping options are available at an additional cost. Choose your preferred shipping method during checkout.
For international shipping inquiries, please contact our International Shipping Coordinator, Meena M., at [firstname.lastname@example.org].
Please note that international delivery times may vary due to customs processing and other factors beyond our control.
Arbitration, Indemnity, Liability, and Consultation Disclaimer
Disputes or claims arising from using our services or products will be resolved through binding arbitration, per Arbitration Association's Name rules.
By using our services or products, you agree to indemnify [Body Spring LLC], its affiliates, employees, and agents against claims, damages, liabilities, and expenses.
Our services provide fitness-related information for educational and entertainment purposes only. We do not diagnose, treat, or cure medical conditions. All exercises are undertaken at your own risk. [Body Spring LLC], its employees, and affiliates are not responsible for injuries or damages resulting from using our services, products, or following advice.
Consultation with a Physician Disclaimer
Consult a qualified physician before beginning any exercise program or using our products. Our services/products are not a substitute for medical advice. Seek advice from a healthcare provider with any medical or exercise-related questions.